Privacy Policy

Life Care Home Health Services ("we," "us," "our") manages the website accessible at https://www.lifecareservices.in/.

At Life Care Home Health Services, we are committed to protecting and respecting your privacy.

Our privacy policy is crafted to address the privacy of the personal information provided to us by users. Hereinafter, in this context, "Users" will be referred to as "You."

Disclaimer: This Privacy Policy is subject to change at any time without prior notice. Any changes will be posted on this page with an updated "12-03-2025." By using our website, you accept the current version of this Privacy Policy. Please review this policy periodically to stay informed of any updates.

Introduction

Life Care Home Health Services, with its main office located at No: 20, MK Reddy St, West Tambaram, Tambaram, Chennai, Tamil Nadu 600 045, is a provider of home healthcare services. We specialize in providing home healthcare for senior citizens, individuals with disabilities, and a variety of services including doctor consultations, physiotherapy sessions, nursing care, patient caretaker services, diagnostics, medicine/optical delivery, eye & dental checkups, general & nutritional counseling, and 24/7 ambulance services.

Our website is designed to provide information about the services we offer and to facilitate users in scheduling appointments by filling out an inquiry form or connecting via WhatsApp or Phone Call.

Read the following to know about our Privacy Policy:

Collection of Personal Information

We collect the following personal information when you use or access our website:

• Personal Identification Information: Name, Email ID, Mobile Number, Location, Date of Birth.
• Communication Information: When you click the call or WhatsApp icon to initiate a conversation or appointment inquiry, we collect your phone number.
• Usage Information: Automatically collected data such as IP address, browser type, device information (OS, language preference), date, time, and location of access to the website.

How We Use Your Personal Information

We use the collected personal details for the following purposes:

• Provision of Services: The personal details you provide allow us to deliver the healthcare services you request. This includes storing medical records to ensure continuity of care, accurate diagnosis, treatment, and legal documentation.
• Communication: We may use your contact information to communicate with you via WhatsApp or other channels for appointment reminders, follow-ups, sharing service updates, and more. You may opt out of WhatsApp communications at any time.
• Improvement of Services: We may use the information collected from your website usage (e.g., preferences, website interactions) to understand your needs and improve our services.
• Research & Education: With your consent, we may use your data for educational and research purposes related to healthcare.

Confidentiality and Data Security

Under no circumstances, we will not share your personal information with third parties.

Use of Cookies

Like many websites, we may use cookies to enhance your browsing experience. Cookies help our web server remember your visits and preferences. Anyhow, you can control cookies by changing/adjusting your browser settings. However, please note that blocking cookies may affect your experience on our website.

Retention of Data

We retain your personal and medical information for as long as necessary to provide our services and fulfill legal or regulatory requirements. Once you no longer require our services, we will securely store or dispose of your information in accordance with applicable laws.

Your Rights and Choices

• Access and Update: You have the right to access, update, or correct your personal information at any time.
• Opt-Out: You can opt-out of receiving promotional or informational communications by unsubscribing via WhatsApp or contacting us directly.
• Deletion: You may request to delete your personal data, subject to legal and regulatory obligations.